Articles

 503 valid RCPT command must precede DATA

When sending email, you receive an immediate bounce such as the following:Subject: RE: XXXXXX -...

 Auto Responder & Away Message

The auto responder can automatically reply to emails you receive. You can set a custom message...

 Calendar & Contacts

Calendar & contact is integrated with our mail solution so that you can maintain all your...

 Catch All or Default Email Address & Forwarder

The catch all or default email address receives emails sent to an invalid or non-existent email...

 Email Archiving or Automatic BCC

Email archiving allows you to receive/store a copy of all incoming and outgoing emails of your...

 How do I access webmail?

You can access webmail using any of the following methods: 1. Using your Webmail URL2. From...

 How do I create an email account?

To create an email account log into your cPanel and follow this guide: Go to cPanel home...

 How to configure my email client (e.g. Outlook, Thunderbird)?

To configure your email client, you will need to set the following settings in your email...

 Limit on number of mailboxes/mailbox storage/custom mailbox storage

You can define the mailbox storage quota on any mail account via the webmail interface or the...

 Mailing List

Mailing list allows you to put multiple email addresses in a list and assign a single email...

 My email is going to the bulk or spam folder!

We create an SPF record automatically for all domains that are created on our servers and we...

 SpamAssassin - Advanced SPAM Protection

SpamAssassin is the industry leading and most used email filter utility for email. It is an...

 What is Email Piping?

The email piping is a technique of sending email message as an input to a program rather than...

 Why can't I log into my cpanel or webmail?

The control panel runs on port 2082 so if you are behind a firewall or proxy server you might...

 Will I be able to check my emails when I am away from my home/office computer?

Yes, we provide all our customers with their own Webmail access. What this means is that you can...